Refund Policy

We want you to be satisfied with the consulting services of FNTERRA CONSULTORIA E AGRICULTURA. This policy explains how to request a refund. Effective date: 2026-10-23.

What this policy covers

We sell consulting services, not physical products. Because nothing is shipped, there is nothing to return.

Refund requests are handled as described below.

Refund period

You may request a refund within 30 days of purchase.

How to request

E-mail [email protected] with your order number and a short description of your request. You can also call us at +5567999772368 if you have questions.

We answer within 2 business days.

How you are refunded

Approved refunds go back to the original payment method within 5–10 business days after approval.

Card statements may take one or two billing cycles to show the refund.

Exceptions

Custom-made or personalized items cannot be returned, except in case of defect.

Contact

FNTERRA CONSULTORIA E AGRICULTURA LTDA · [email protected] · +5567999772368 · Rua Santana, 1442 - Olimpico, Rio Brilhante - MS, 79130-000.